Kirk Weisler is widely recognized as chief morale officer (CMO) of the support industry. A veteran of the customer service management industry, Kirk has worked to develop and implement a revolutionary strategy, philosophy, and approach to the call center world. Kirk is widely sought-after to share his insightful stories and foundational philosophy of culture- and team-building with customer service and support center organizations around the country. In addition to his role as professional speaker and trainer, Kirk is currently helping to build a wilderness treatment and training facility for at-risk youth. His unique and diverse background as part of Outward Bound's professional development team.